Privacy policy

Privacy Statement

Privacy statement CP Mobility Care BV

introduction is a trade name of CP Mobility Care BV.

CP Mobility Care BV takes your privacy very seriously and will process and use information about you (the person concerned) in a secure manner. In this Privacy Statement we explain which data we process, and for what purpose we do this. You can also read in this Privacy Statement about your rights with regard to our processing of your personal data. We recommend that you read this Privacy Statement carefully. For questions you can always contact 

Who is CP Mobility Care BV?

CP Mobility care is a Dutch company that produces all kinds of innovative products under the CleanProtec brand name. Offers for cleaning and protecting materials. The human, material and environmentally friendly product line ensures a lasting result.

CP Mobility Care BV is the controller with regard to the processing of your personal data by CP Mobility Care BV.

How does CP Mobility Care BV use your data?

Below you will find an overview of the purposes for which CP Mobility Care BV processes personal data about you. It is also indicated in each case which data CP Mobility Care BV uses for that specific purpose, what the legal basis is for processing this data and how long the data will be stored by CP Mobility Care BV. To keep it clear, we have grouped everything by type of data stream.

Services, customer management and financial administration


                Basis; CP Mobility care processes personal data for the implementation of an agreement.


Management of orders via an account, delivery of goods, invoicing of transactions and subsequent reviews, messages as well as handling service questions and complaints.


Name and address details, Delivery address, Invoice address, E-mail address, Telephone number, Payment details, Order number, Content of the complaint, Chamber of Commerce number, VAT number

Retention period:

 The data regarding the transaction will be kept under surveillance for as long as the tax authorities require us to do so. Currently 7 years. The other data is kept for up to 4 years after a transaction unless it is the subject of a dispute.



                Basis: Legitimate interest


If you have only approached us so far to obtain information about the product or if you have not placed an order within 2 years, your data will be used to see whether you are still or again interested in our product. (retargeting)


Interested in a product, Name, Address, telephone number and / or email address.


Legitimate interest

Interest concerned:

Commercial and consumer interest if one forgets to adhere to the recommended maintenance schedule.

Retention period:

The data is kept for a maximum of 6 months after the last contact without a transaction (prospects) or 2 years after a last transaction (customers or customer relationship).


 If you no longer wish to be contacted by us, you can indicate this via an unsubscribe button in the email or by submitting an objection via



How do we obtain your personal data?

CP Mobility Care BV has information about you because you have provided that information to us. By requesting information about our products or entering into a transaction.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and its processing:


You can always view your own (personal) data and, if necessary, change it in your account. If you want to see the personal data that has been recorded about you at CP Mobility Care BV, you can submit a request for access.


If you want to make changes to the personal data that you have seen as a result of a request for access and that you cannot change in your account yourself, you can submit a request to CP Mobility Care BV. You can request that CP Mobility Care BV changes, corrects, supplements, removes or protects your data.

Restricting Processing

You also have the right, under certain conditions, to request CP Mobility Care BV to restrict the processing of your personal data.

Right to object

To the extent that we process personal data to protect our legitimate interests that prevail in the balancing of interests process, you can object to this processing. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate that there are compelling reasons for the protection of the processing that outweigh your interests such as; protection of rights and freedoms or if the processing is for the establishment, exercise or defense of legal claims.

data transfer

You have the right to obtain your personal data from CP Mobility Care BV. CP Mobility Care BV will provide this in a structured and commonly used form, which can easily be opened in other common digital systems. In this way you can also transfer your data to another provider.

Revoke consent

In all cases where the basis for a certain data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but it does mean that we may no longer process that data. It may be that CP Mobility Care BV can therefore no longer provide you with certain services.

Request to and response by CP Mobility Care BV

A request can be sent to CP Mobility Care BV will comply with your request as soon as possible and in any case no later than one (1) month after CP Mobility Care BV has received such a request. If CP Mobility Care BV rejects your request, we will indicate in our reply why the request was rejected.

Recipients of the personal data

The data can be processed at:

  • Parties involved in the implementation or fulfillment of an agreement between you and CP Mobility Care BV
  • IT service providers on behalf of CP Mobility Care BV

Personal data is processed within the EEA. This is a requirement that we set for all our business partners and suppliers (in the role of processor). We also set the requirement for appropriate security for parties that process personal data for us. It may be that CP Mobility Care BV is obliged to provide your data to a third party, on the basis of a legal obligation.

Credit check when buying on account

In the webshop it is possible to pay by means of deferred payment (purchase on account). The payment method in this case is AfterPay. The provider reserves the right to perform a creditworthiness assessment when you choose this payment method.

Contact details of the party concerned with purchase on account:

Arvato Finance BV
KR Post Street 90
8441 ER Heerenveen
Tel. 020 7 230 270
Contact form

What are cookies and how does CP Mobility Care BV use them?


Can this Privacy Statement be changed?

This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.

Where can you go with complaints and questions?

If you have any questions about this Privacy Statement and the way in which CP Mobility Care BV uses your data, you can send an email to If you have a complaint about the way CP Mobility Care BV processes your data, you can also send an e-mail to 

In case of a complaint or question, we request that you clearly indicate which right you wish to exercise in the context of privacy. We may also request the authenticity of this request as part of the procedure for further identification of your person.

In addition, you can always contact the competent national supervisory authority in the field of privacy protection. In the Netherlands this is the Authority Personal Data.


Last updated: 01-01-2021

Right to object